1.1. These terms and conditions govern your use of our website including our mobile browser site, and how we supply products to you, whether these are goods, services or digital content.
1.2. By using our website, you accept these terms and conditions in full.
2. ABOUT US
2.1 The brand Lexxian London is owned by Planet Eves Pte. Ltd. , a company registered in Singapore. The company registration number is 200902118W and our registered office is at 3 Shenton Way, 18 – 02, Shenton House, Singapore (068805)
2.2. You can contact our customer service team by writing to us at email@example.com.
2.3. If we have to contact you, we will do so by telephone or by writing to you at the email address or postal address you provided to us in your order.
3. OUR CONTRACT WITH YOU
3.1. Our acceptance of your order will take place when we email you to accept it, at which point a contract will come into existence between you and us.
3.2. In the event that we are unable to accept your order, we will inform you of this in writing and will not charge you for your order.
3.3. You will be assigned an order number with respect to your order when we accept your order. This order number will be used for any queries you may have whenever you contact us about your order.
4. OUR PRODUCTS
4.1. Products may vary slightly from the pictures shown on the website. The images of the products on our website are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that your device’s display of the colours accurately reflects the actual colour of the product.
4.2. All styles on our website comes in standard UK sizes, and you select which size when you order. The sizes will be fixed as this is not a bespoke service.
4.3. In the event that we are tailoring the product as per measurements given to us by you, you are responsible for ensuring that these measurements are correct and we shall not be liable for the same in any way.
5.1. The delivery charges will be as displayed to you on our website at the time of placing your order.
5.2. The estimated duration of delivery will be provided to you at the time of placing the order.
5.2.1. If the products are goods, we will deliver them to you as soon as reasonably possible and we will provide you with an estimated delivery date which will be within 14 business days after the day on which we accept your order.
5.2.2. If the products are one-off services, we will begin the services on the date set out in the order. The estimated completion date for the services would be provided to you at the time you place the order.
5.3. We are not responsible for delays due to reasons beyond our control such as bad weather, flight delays, political disruptions, etc. If our supply of the products is delayed by an event outside our control then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. We shall not be liable for delays caused by such an event, but if there is a risk of substantial delay you may contact us to end the contract and receive a refund for any products you have paid for but not received.
5.4. If no one is available at your address to take the delivery and the products cannot be posted through your letterbox, we will leave you a note informing you of how to rearrange the delivery or collect the products from a local depot.
5.5. If you do not collect the products from us as arranged or if, after a failed delivery to you, you do not re-arrange delivery or collect them from a delivery depot we will contact you for further instructions and may charge you for storage costs and any further delivery costs. If, despite our reasonable efforts, we are unable to contact you or re-arrange delivery or collection, we may end the contract.
5.6. If you do not allow us access to your property to perform the services as arranged (and you do not have a good reason for this) we may charge you additional costs incurred by us as a result. If, despite our reasonable efforts, we are unable to contact you or re-arrange access to your property we may end the contract.
5.7. We may need certain information from you so that we can supply the products to you, such as your home address. If you do not give us this information or if you give us incomplete or incorrect information, we may either end the contract or make additional charges to compensate us for any extra work that is required as a result. In such an event, we will not be responsible for supplying the products late or not supplying any part of them.
5.8. We may have to suspend the supply of a product in order to:
5.8.1. deal with technical problems or make minor technical changes;
5.8.2. update the product to reflect changes in relevant laws and regulatory requirements;
5.8.3. make changes to the product as requested by you or notified by us to you.
5.9. We will contact you in advance to tell you we will be suspending supply of the product, unless the problem is urgent or an emergency. If we have to suspend the product for longer than 14 days we will adjust the price so that you do not pay for the products while they are suspended. You may contact us to end the contract for a product if we suspend it, or tell you we are going to suspend it, in each case for a period of more than 14 days and we will refund any sums you have paid in advance for the product in respect of the period after you end the contract.
5.10. In case you fail to make payment for the product, we shall send you a reminder for the same. If within 14 days of such reminder, you still have not made the necessary payment, we may suspend the supply of the products until you have paid us the outstanding amounts. We will not suspend the products where you dispute the unpaid invoice. As well as suspending the products we may also charge you interest on any overdue payments.
6.1. As part of our generous good will guarantee to our customers, we allow you to return the products once delivered within 14 days. Further, we shall not be liable to bear the costs and you shall be responsible for the costs related to such returns.
6.2. You do not have a right to change your mind in respect of the following:
6.2.1. products sealed for health protection or hygiene purposes, once these have been unsealed after you receive them;
6.2.2. any products which become mixed inseparably with other items after their delivery.
6.3. How long you have to return the products depends on what you have ordered and how it is delivered. You have 14 days after the day you (or someone you nominate) receives the goods, unless your goods are split into several deliveries over different days. In such a case, you have until 14 days after the day you (or someone you nominate) receives the last delivery to change your mind about the goods.
6.4. Even if we are not at fault and you do not have a right to change your mind you can still end the contract before it is completed, but you may have to pay us compensation. A contract for goods or digital content is completed when the product is delivered, and paid for. If you want to end the contract in these circumstances, just contact us to let us know. The contract will end immediately and we will refund any sums paid by you for the products not provided but we may deduct from that refund (or, if you have not made an advance payment, charge you) as compensation for the net costs we will incur as a result of your ending the contract.
7. REFUND PROCESS
7.1. To end the contract with us, please let us know by doing one of the following:
7.1.1. Email us at firstname.lastname@example.org. Please provide your name, home address, details of the order and, where available, your phone number and email address.
7.2. If you end the contract for any reason after products have been dispatched to you or you have received them, you must return them to us in the same condition as they were received by you. If you are exercising your right to change your mind you must send off the goods within 14 days of telling us you wish to end the contract.
7.3. We will refund you the price you paid for the products including delivery costs, by the method you used for payment subject to clause 7.2 above. However, we may make deductions from the price, as described below.
7.4. If you are exercising your right to change your mind:
7.4.1. We may reduce your refund of the price (excluding delivery costs) to reflect any reduction in the value of the goods. If we refund you the price paid before we are able to inspect the goods and later discover you have handled them in an unacceptable way, you must pay us an appropriate amount.
7.4.2. The maximum refund for delivery costs will be the costs of delivery by the least expensive delivery method we offer. For example, if we offer delivery of a product within [3-5] days at one cost but you choose to have the product delivered within 24 hours at a higher cost, then we will only refund what you would have paid for the cheaper delivery option.
7.4.3. Where the product is a service, we may deduct from any refund an amount for the supply of the service for the period for which it was supplied, ending with the time when you told us you had changed your mind. The amount will be in proportion to what has been supplied, in comparison with the full coverage of the contract.
7.5. We will make any refunds due to you as soon as possible. If you are exercising your right to change your mind then:
7.5.1. If the products are goods and we have not offered to collect them, your refund will be made within 14 days from the day on which we receive the product back from you or, if earlier, the day on which you provide us with evidence that you have sent the product back to us.
7.5.2. In all other cases, your refund will be made within 14 days of your telling us you have changed your mind.
8. OUR RIGHTS TO END THE CONTRACT
8.1. We may end the contract for a product at any time by writing to you if:
8.1.1. you do not make any payment to us when it is due and you still do not make payment within 14 days of us reminding you that payment is due;
8.1.2. you do not, within a reasonable time of us asking for it, provide us with information that is necessary for us to provide the products, for example;
8.1.3. you do not, within a reasonable time, allow us to deliver the products to you or collect them from us;
8.1.4. you do not, within a reasonable time, allow us access to your premises to supply the services; or
If we end the contract in the situations set out above we will refund any money you have paid in advance for products we have not provided.
9.1. If you have any questions or complaints about the product, please contact us. You can write to us at email@example.com.
9.2. We are under a legal duty to supply products that are in conformity with this contract.
9.3. If you wish to return products, you must either return them in person to where you bought them, post them back to us or (if they are not suitable for posting) allow us to collect them from you. We will pay the costs of postage or collection. Please email us at firstname.lastname@example.org for a return label or to arrange collection.
10. PRICE AND PAYMENT
10.1. The price of the product (which includes VAT) will be the price indicated on the order pages when you placed your order. We take all reasonable care to ensure that the price of the product advised to you is correct.
10.2. If the rate of VAT changes between your order date and the date we supply the product, we will adjust the rate of VAT that you pay, unless you have already paid for the product in full before the change in the rate of VAT takes effect.
10.3. It is always possible that, despite our best efforts, some of the products we sell may be incorrectly priced. We will normally check prices before accepting your order so that, where the product’s correct price at your order date is less than our stated price at your order date, we will charge the lower amount. If the product’s correct price at your order date is higher than the price stated in our price list, we will contact you for your instructions before we accept your order. If we accept and process your order where a pricing error is obvious and unmistakeable and could reasonably have been recognised by you as a mispricing, we may end the contract, refund you any sums you have paid and require the return of any goods provided to you.
10.4. We accept payment with: VISA, MASTERCARD, AMERICAN EXPRESS, VISA ELECTRON, MAESTRO PayPal. For goods, you must pay for the products before we dispatch them. We will not charge your credit or debit card until we dispatch the products to you.
10.5. If you think an invoice is wrong please contact us promptly to let us know and we will not charge you interest until we have resolved the issue.
11.1. You agree to indemnify, defend and hold harmless Planet Eves Pte. Ltd. , it’s directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use this Website or your breach of the terms contained herein.
11.2. However, if we fail to comply with these terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking this contract or our failing to use reasonable care and skill, but we are not responsible for any loss or damage that is not foreseeable.
We are not liable for business losses. We only supply the products for domestic and private use. If you use the products for any commercial, business or re-sale purpose we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
12. INTELLECTUAL PROPERTY
12.1. The intellectual property rights in all software and content made available to you on or through this Website remains the property of Planet Eves Pte. Ltd. or its licensors and are protected by copyright laws and treaties around the world. All such rights are reserved by Planet Eves Pte. Ltd. Limited and its licensors. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise.
13. GOVERNING LAW
13.1. These terms and conditions are to be construed in accordance with the laws of England and in the event of any dispute or claim associated with these terms and conditions or with any goods and services sold through the website, such dispute or claim shall be resolved through binding arbitration.
14. OTHER IMPORTANT TERMS
14.1. We may transfer this agreement to someone else. We may transfer our rights and obligations under these terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under the contract. If you are unhappy with the transfer you may contact us to end the contract within 14 days of us telling you about it and we will refund you any payments you have made in advance for products not provided.
14.2. Nobody else has any rights under this contract (except someone you pass your guarantee on to). This contract is between you and us. No other person shall have any rights to enforce any of its terms respect of our guarantee. Neither of us will need to get the agreement of any other person in order to end the contract or make any changes to these terms.
14.3. If a court finds part of this contract illegal, the rest will continue in force. Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.
14.4. Even if we delay in enforcing this contract, we can still enforce it later. If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date. For example, if you miss a payment and we do not chase you but we continue to provide the products, we can still require you to make the payment at a later date.
|UK USA EUR||6 2 34||8 4 36||10 6 38||12 8 40||14 10 42||16 12 44|
|BUST||31 (IN)78.5 (CM)||33 (IN)84 (CM)||35 (IN)89 (CM)||37 (IN)94 (CM)||39 (IN)99 (CM)||41 (IN)104 (CM)|
|WAIST||23 (IN)58.5 (CM)||25 (IN)63.5 (CM)||27 (IN)68.5 (CM)||29 (IN)73.5 (CM)||31 (IN)78.5 (CM)||33 (IN)83.5 (CM)|
|HIPS||33 (IN)84 (CM)||35 (IN)89 (CM)||37 (IN)94 (CM)||39 (IN)99 (CM)||41 (IN)104 (CM)||43 (IN)109 (CM)|